Fintech is transforming financial services. Ranging from payments systems to insurance services, Fintech is revolutionizing global finance. Among its many promises, Fintech is a hope towards greater financial inclusion. The applications of Fintech are emerging across many facets of finance -retail and wholesale payments, investment management, insurance, credit provision and equity capital raising.
The future of banking will increasingly depend on shaping new customer relationship models. Fintech entities are likely to increasingly own the relationship dynamics at the front end, which will force banks to use customer data as a tool of competitive advantage.