FAQ

Whether you have a question about features, trails, pricing, need a demo, or anything else, our team is ready to answer all your questions.

Frequently Asked Questions

Yes, you can download a brief synopsis of the report before buying a report.

Yes, you could discuss your requirement with our team and we would be happy to commission a specific report tailored to your needs.

Please send your request to info@e-marmore.com

It would depend on the scope of assignment, which will be shared and communicated to you.

All reports are available only in PDF format.

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No, we do not accept Debit card payments.

As soon as the transaction is complete or once the payment is realised in our account, you can login to your Marmore website account and download the report from My Account page. On request, we would send you the report to the registered email id.

As soon as your payment is realised in our account, we would send you the report to the registered email id.

All online purchases through our website will be in USD only and invoice will be generated online. For offline purchases (excluding India), invoice will be raised in USD and inter-bank charges on conversion from USD to INR has to be borne by the Buyer and there is no tax. For offline purchases within India 18% GST (9% CGST & 9% SGST) is added to the invoice and payment has to be made against the invoice.

All online payments are secure. Payments are processed by a Secure payment gateway using 128-bit SSL encryption. Marmore does not store any credit card information on our databases.

Please email your request to sales@e-marmore.com

We don’t encourage any cancellations or refunds. Due to the nature of the information being sold, we unfortunately cannot accept cancellation/refunds of products once they have been delivered. Please be sure to read all available information about a report before you place your order. If you have any questions about a report`s coverage or relevance, please contact us for expert assistance from a Research Specialist.

No. We do not have any money-back policy.

No, the entire report needs to be downloaded

Yes, we do update reports on request. The reports are updated in terms of data and events on a best effort basis. A request for the same could be raised by clicking on “Get Latest Report” on the report page

A report can be customized based on request. As a process Marmore would look into the specific requirements of the client and evaluate the scope of work to ascertain effort estimate. Based on the evaluation, Marmore would communicate the pricing and timeline for the customization. On client’s approval Marmore would complete the customization within the committed timelines.

Marmore offers different subscription models based on differing client requirements. Please visit https://www.marmoremena.com/subscription-plan/ to learn more on the subscription options.

Reports could be purchased directly by clicking on “Buy this Report” button on the report page. Post which the payment could be made via Credit Card. However, it is mandatory to register to our website to make a purchase. In case of any issues with the payment, please write to enquiry@e-marmore.com.

Reports can be accessed through report page (link) on our website.

Over a decade, Marmore has published over 750 reports. These reports could be classified as Industry, Economic, Capital Markets, Technology and Policy.

Please go to My Account in your user home page and click change password to edit the password.

Please go to My Account in your user page and click edit to edit your profile information.

No, please choose a Username Research

Please write to us at info@e-marmore.com regarding your complaint.

In case you have any Grievance, you may report your Grievances at following touch points: Call us at +91 44 4231 6217 Email your complaint at info@e-marmore.com Write to us at : Grievance Redressal Cell Marmore MENA Intelligence Pvt. Ltd GS Towers, 3rd Floor, 116/24, 4th street, Abiramapuram, Chennai Tamilnadu ,India - 600 018.

White label reports are prepared from scratch by Marmore, but published only in the client’s name. White labelled research is suitable for organizations with irregular requirements or limited research resources. Marmore’s top quality output reports has been widely praised and used by many of our clients. Such efforts also aids in brand building for our clients.

Typically, Marmore enters into a non-disclosure agreement with the client, wherein neither the final outputs would be shared or published on Marmore’s website nor it can be distributed through any other means. The data and information as shared by the client is kept confidential and safe.

There is no concept of minimum value of projects with Marmore, we are willing to take assignments as long as we feel we could do justice to it.

Marmore follows a very simple four steps model of engagement:

  1. Submit Enquiry: At this stage, the client shares the requirements by filling the form on Marmore’s website. A Marmore representative would revert within 24 Hours via email or phone call.

  2. Assessing scope of work and pricing: Based on the requirements, Marmore would assess the scope of work, effort required to complete the task and pricing. Based on the project depth, Marmore would either submit a formal proposal or communicate via emails.

  3. Client Approval: On seeking client’s approval to go-ahead with the project, Marmore would complete the project in the committed timeline

  4. Feedback: A very critical part of all our projects would be to get client feedback. This helps us to improve.

Our customized/tailored research services caters to discrete requirements of clients by providing exclusive solutions. The services includes:

· Preparing Industry, Sector and Company Reports
· Conducting specific intelligence studies based on the requirements of the client.
· Financial modelling & Valuation
· Thematic reports
· White labelled research
· Database support
· Presentations for key stakeholders
· Market intelligence studies
· Report update
· and more
 

Please share your requirements with us and we would get back within 24 hours to let you know, if we can help.

Typically, Marmore enters into a non-disclosure agreement with the client, wherein neither the final outputs would be shared or published on Marmore’s website nor it can be distributed through any other means. The data and information as shared by the client is kept confidential and safe.

Marmore follows a very simple four steps model of engagement, mentioned as below:

  • 1. Request for RFP: At this stage, the client clicks on “Request for RFP” button on the consulting website and fills the form with necessary details. A Marmore representative would revert within 24 Hours via email or phone call.

  • 2. Assessing scope of work and pricing: Based on the requirements, Marmore would assess the scope of work, effort required to complete the task and pricing. Based on the project depth, Marmore would submit a formal proposal for client’s consideration.

  • 3. Client Approval: On seeking client’s approval to go-ahead with the project, Marmore would complete the project in the committed timeline.

  • 4. Communication: Marmore believes in two-way communication and would have a communication manager for the project, who would be a one-point contact for the client for updates related to the project.
     
  • 5. Feedback: A very critical part of all our projects would be to get client feedback to better our services.

Our consulting services caters to discrete requirements of each clients by providing exclusive solutions. With a key focus on data intensive, analytical and actionable results. Some of the consulting services are listed as below:

  • · Due diligence
  • · Business Evaluation
  • · Business plans
  • · Feasibility studies
  • · Market Penetration Strategies
  • · Industry Market Assessment
  • · Regulations study
  • · Valuation study
  • · and more